Clients

We typically work in climate risk, water, environment, natural disaster, energy, technology and transport areas.

We work with government officials who are in charge of major projects in high-stakes and high-risk situations that they can’t necessarily control the outcome of, and who need community support, buy-in, and advocacy.

And community driven organisations facing or advocating for solutions to complex problems with multiple government stakeholders.

Many of our clients have help from an internal communications or engagement team, but the help cannot meet their project’s scope or ongoing communications and engagement needs.

This includes but is not limited to:

Essential water and energy services – driven by the need to co-create programs delivered through shared land use.

Infrastructure projects – driven by a business case and a social license to operate.

Environment, climate adaptation and disaster management projects – driven by the need for community resilience building.

Community groups – driven by the need to develop new solutions to complex problems with multiple government stakeholders.

Some of the clients we have helped

These are typically some issues our clients experience:

1. A local council needs to make changes to something that will have a significant community impact. We need to communicate clearly to the community to achieve understanding, buy-in or acceptance. However, councillors or other stakeholders are concerned that the community, powerful stakeholders or the media will react badly.

2. A state or local government team is doing a project and needs community and stakeholder input. The challenge is how to communicate as clearly as possible, maximise audience understanding and defuse resistance or opposition to the project. In addition, project owners want to gather valuable input from the stakeholders and community to improve the project and get social license or acceptance.

3. State or local government need to communicate with and engage with stakeholders to mitigate a community-wide problem. The challenge is to find common ground with the stakeholders and to take positive steps to effect change. In addition, state or local government want to gather valuable ideas from stakeholders about what steps to take to make positive changes for themselves and the environment

The common challenge in each of these situations is to communicate to those impacted by the changes in a way that proactively manages stakeholder involvement and positive change, overcoming resistance, or opposition.